Privacy Policy | Aparatura
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Privacy policy


General Regulation on Personal Data Protection-GDPR

Pursuant to the provisions of the General Regulation on the Protection of Personal Data and the Law on the Implementation of the General Regulation on the Protection of Personal Data (NN RH 48/18) APPARATURA d.o.o. Zagreb, Vučak 16a , OIB: 81807131810 entered in the court register of the Commercial Court in Zagreb under MBS: 081013575 , announces the following:



This Privacy Statement APARATURA d.o.o. , Zagreb, Vučak 16a , applies from May 25, 2018.

25. In May 2018, the new General Data Protection Regulation (GDPR) came into force, which gives you more rights to the protection and privacy of your personal data.

APARATURA d.o.o. , Zagreb, Vučak 16a , processes personal data of users of its services and visitors of the website (respondents) in accordance with the applicable regulations governing the protection of personal data (General Regulation on Data Protection 2016/679).

APARATURA d.o.o. , Zagreb, Vučak 16a , processes the personal data of the respondents only when there is a clearly defined legal basis for this – a contractual relationship, the consent of the respondents, a legitimate interest or legal obligation.


Using the website

APARATURA d.o.o. , Zagreb, Vučak 16a , respects the privacy of visitors on the website , and with our Privacy Statement we publish how we collect, process and store personal data. You can read the Privacy Statement in full below and feel free to contact us for all your questions at the email address provided in the Statement.

This Statement describes what data we collect, how we process it and for what purposes we use it, as well as your rights related to your data.

This allows the page to display information tailored to the needs of the respondents.


APARATURA d.o.o. (Personal data manager)

The personal data we collect are: name, address, contact phone for communication, e-mail, cookies, other personal data that you or third parties make available to us during business cooperation such as videos, photos, etc.


General information about cookies

When you visit our website in order to customize and improve our service to you, this website must store a small amount of information (Cookies) on your computer, and we record your IP address. It is important to note that it is not possible to personally identify the user through this information unless he voluntarily leaves us the data through the login required to process the purchase.

As the Republic of Croatia has been a member of the European Union since 1 July 2013, according to the valid EU regulations of 25.03.2011. year, we are obliged to ask for your consent before storing the Cookie. By using the website, you agree to the use of cookies. By blocking a cookie, you can still browse the site, but some of its features will not be available to you. uses “cookie” programs as a session identifier, ie “cookie” contains the so- called ‘session id’, to ensure that during the session the webshop recognizes and remembers the user’s browser (browser), and thus the user, thus enabling the purchase.


What is a cookie?

A cookie is information stored on your computer by a website you visit. Cookies usually store your settings, settings for a website, such as your preferred language or address. Later, when you open the same website again, the Internet browser sends back the cookies that belong to that page. This allows the site to display information tailored to your needs.

Cookies can store a wide range of information including personal information (such as your name or email address). However, this information can only be saved if you allow it – websites cannot access information that you did not give them and cannot access other files on your computer. The default cookie saving and sending activities are not visible to you. However, you can change your Internet browser settings so that you can choose whether to approve or reject requests to save cookies, delete saved cookies automatically when you close your Internet browser, and so on.


How to disable cookies

By turning off cookies, you decide whether to allow cookies to be stored on your computer. Cookie settings can be controlled and configured in your web browser. For information on cookie settings, select the web browser you are using. If you disable cookies, you will not be able to use some of the functionality on the website:

  • Chrome
  • Firefox
  • Internet Explorer 9
  • Internet Explorer 7 and 8 Opera (English page)
  • Safari (English page)


What are temporary cookies?

Temporary cookies or session cookies are removed from your computer when you close your Internet browser. They use them to store temporary information, such as items in the shopping cart


What are persistent cookies?

Persistent or saved cookies remain on your computer after you close your Internet browser program. With them, websites store information, such as a login name and password, so you don’t have to log in every time you visit a particular site. Persistent cookies will stay on your computer for days, months, even years.


What are first party cookies?

First-party cookies come from the website you are viewing, and can be permanent or temporary. With these cookies, websites can store data that they will use again the next time they visit that website.


What are third-party cookies?

Third-party cookies come from advertisements on other websites (such as pop-ups or other advertisements) that are located on the website you are viewing. With these cookies, websites can track the use of the Internet for marketing purposes.


Additional information about opting out of cookies

There are currently several websites to turn off the storage of cookies for different services.

You can find out more at the following links:


We process personal data for the purpose of :

Providing our services which includes communicating with you regarding the provision of services, answering your inquiries,

Marketing communications (including notifications of new products, analyzes, technologies, processes, materials, etc.)


Assignment to third parties :

Your data will be disclosed to third parties only when it justifies a legitimate interest in ensuring safe and lawful operation and fulfillment of legal obligations, Enforcement of legal requirements and dispute resolution. In order to protect our business and enforce and / or protect our rights, personal information may be disclosed. We will only disclose your personal information in the manner and under the conditions prescribed by law.

For the purposes of statistical analysis in order to improve the experience of visiting our website

We process the period of personal data storage for the purpose of :

We store personal data in accordance with the applicable Personal Data Protection Act. We store them for as long as necessary for the purpose for which they are processed or for compliance with the law. Personal data that we process based on your personal consent, we store until your revocation.

We may use non-EU service providers to process your personal data. We will only do this if there is a European Commission decision on adequacy for that third country or if we have agreed with the service provider to comply with binding personal data protection regulations.

We treat the personal data you provide to us when filling out contact forms or via e-mail as confidential. Your data is used to process your query. We process your personal data on the basis of consent.


Protection of personal data:

In order to protect your personal data from unauthorized access, use or accidental loss, we carry out all technical and organizational security procedures in accordance with our capabilities and rules of the General Regulation on Personal Data Protection by ensuring that only authorized data processors have access to your personal data. only when necessary and in accordance with the purpose of collecting personal data.

Examples of such procedures are:
monitoring, review and maintenance of IT infrastructure backing up

protect your computer with antivirus programs rule of opening emails from unknown sources etc.

The collected data in electronic form is protected by an SSL certificate that encrypts the data and thus ensures that communication between the user’s computer and our website takes place via a secure protocol. We take data protection seriously and take various precautions to keep personal data protected. Unfortunately, no data transmission over the Internet, or any wireless network, can be 100% secure. As a result, although we implement reasonable data protection safeguards, we cannot guarantee the protection of any information transmitted to or from the Website and we are not responsible for the actions of any third party that receives such information.


Your rights :

Right to access personal data :

You can request access to your personal data from us at any time.

The right to correct (supplement, change) inaccurate personal data:

If we process your personal information that is incomplete or inaccurate, you may at any time ask us to correct or supplement it.


The right to forget or delete personal data:

You can ask us to delete your personal data at any time, but please note that there are reasons that prevent immediate deletion, for example in the case of statutory archiving obligations. You can revoke the consent you have given at any time.

If you revoke the given consent, we will no longer use your data for the stated purposes, which may result in the impossibility of using some additional benefits related to them.

If you want to give your consent again, you can do so by sending your consent to the e-mail address:

Data processing is necessary for concluding business cooperation with us or fulfilling the concluded contract. If you do not provide us with this information, we will not be able to fulfill our obligations to you nor will we be able to enter into a contract with you.


The right to object to the processing of personal data :

If we distribute your data for the purpose of performing tasks in the public interest or public bodies, or invoke our legitimate interests in processing them, you may object to such processing of data if there is an interest in protecting your data.


Right to restrict distribution :
You can ask us to restrict the distribution of your data:

if you dispute the accuracy of the data during a period that allows us to verify the accuracy of that data

if the data processing was unlawful but you refuse to delete it and instead seek a restriction on the use of the data

if we no longer need the information for the intended purpose, but you still need it to meet legal requirements or

if you have complained about the distribution of this information


Right to appeal:

If you are of the opinion that we have violated Croatian or European data protection regulations during the processing of your data, please contact us at the e-mail address in order to clarify any questions. You certainly have the right to lodge a complaint with the data protection agency and the supervisory authority within the European Union.

If you wish to exercise any of the above rights or have questions regarding your personal data, please contact us by sending a request regarding the exercise of rights regarding personal data in writing to the e-mail address of the person for personal data protection

For the sake of reliable identification, in the event that your rights regarding personal data are exercised, we may request additional information to verify your identity, and we may refuse to process your request in the event of an obvious intention to misuse it.

We will respond to your request for the exercise of rights, related to the above personal data, without undue delay and in any case within 30 days of receipt of the request.